Frequently Asked Questions

BLEFF

Frequently Asked Questions for BleffPoker.com

1. What types of products do you sell?

We specialize in a wide range of clothing items, including exclusive poker-themed apparel and accessories.

2. How do I place an order?

Simply browse our collection, select the items you like, choose your size, and add them to the cart. Then, proceed to checkout to complete your purchase.

3. Do you ship internationally?

Currently, we ship only within the United States. We’re looking to expand our shipping options in the future.

4. What payment methods do you accept?

We accept major credit cards, PayPal, and other widely used payment methods.

5. How can I track my order?

Once your order is shipped, we’ll send you a tracking number via email. Use this number on the carrier’s website to track your order.

6. What is your return policy?**

We accept returns within 5 days of purchase, provided the items are in their original condition. Please refer to our Return and Exchange Policy for more details.

7. Can I exchange an item?

Yes, exchanges are allowed within 5 days of purchase subject to product availability. Please review our Return and Exchange Policy for the complete process.

8. Are there any items that cannot be returned or exchanged?

Yes, certain items like custom-made products and sale items are final sale and cannot be returned or exchanged.

9. How long does it take to process a refund?

Refunds are processed within 7-10 business days after we receive and inspect the returned item.

10. Do you offer gift cards?

No.

11. How do I use a promotional code?

You can enter your promotional code at checkout. The discount will be automatically applied to your order total.

12. What should I do if I receive a defective or wrong item?

Please contact us immediately at info@bleff.us with your order number and a photo of the item. We’ll strive to resolve the issue promptly.

13. Is my personal information secure?

 Yes, protecting your personal information is our top priority. We use SSL encryption and other security measures to protect your data.

14. How can I contact customer service?

You can reach us at info@bleff.us. We’re here to help with any questions or concerns you may have.

15. Do you offer wholesale pricing for bulk orders?

Yes, we offer special pricing for bulk orders. Please contact us for more information.

16. Can I cancel or modify my order after it’s been placed?

Orders can be modified or canceled within 1 hour of placement. Please contact us immediately to request changes.

17. What are your shipping rates?

Shipping rates vary based on order size and shipping destination. The exact rate will be calculated at checkout.

18. Do you have a physical store location?

Currently, we operate exclusively online to keep our prices competitive and reach a wider audience.

19. Do you collaborate with influencers or brands?

Yes, we’re always looking for new partnership opportunities. Please contact us with your proposal.

20. How can I stay updated on new products and promotions?

Subscribe to our newsletter and follow us on our social media channels for the latest updates and exclusive offers.

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